OVERVIEW

Phoenix Live is looking for an enthusiastic and organized Client Servicing Executive fresher to join our team. In this role, you will be the vital link between our clients and internal teams, ensuring seamless communication and timely delivery of project deliverables.

Key Responsibilities

• Act as the primary point of contact for clients, maintaining clear and consistent communication.
• Coordinate with internal teams to understand project requirements and ensure deliverables are on track.
• Manage project timelines and ensure deadlines are met.
• Address client queries and concerns promptly and effectively.
• Prepare and deliver regular updates to clients on project progress.
• Facilitate smooth handover of completed deliverables to clients.
• Assist in the preparation of client presentations and reports.
• Support the client servicing team in various administrative tasks as needed.

Qualifications

• Fresh graduate or up to 1 year of experience in client servicing or a related field.
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities.
• Ability to work collaboratively in a team environment.
• Problem-solving skills and a proactive approach.
• Attention to detail and a commitment to client satisfaction.

Benefits

• Health insurance coverage.
• Opportunity to work with leading global companies.
• Exposure to large-scale events and industry experience.
• A young, dynamic, and flexible work culture.
• Fun and engaging work environment with opportunities for growth.